Clarity for technical and regulatory systems under pressure.

Infrastructure & Compliance

We support organizations in identifying systemic, technical, and regulatory compliance risks. We clarify the decisions that improve efficiency and resilience, so operations run more predictably.

Our clients often come to us with a sense that something is off:

  • Systems cost more, but deliver less reliability or value.
  • Vendors fail to produce results yet keep adding more fees.
  • BSA/AML/OFAC risk is growing or recent audits have surfaced findings.
  • Decision-making slows when urgency increases, even for experienced teams.
  • You've inherited complexity that "can't be unraveled".

Services

We don't sell servers, network gear, or binders filled with fluff. We help you see what’s bleeding time, money, and trust.

We uncover where things break down technically and operationally. If you’ve had systems and network outages, audit scrambles, or vendor cost surprises, we find the root cause and fix it without blowing up your budget.

We’ve replaced legacy responsibilities with a few hundred lines of code. We’ve cut year-long onboarding delays to a week with three pages of documentation. We map the mess, clean it up, and stop the waste.

Systems and Infrastructure Health Assessments

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Plain-language findings you can act on or use to advocate for change.

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Clear documentation of where risk lives and what to do next.

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Direction without drama. Strategy grounded in real operational context.

We specialize in stabilizing high-consequence, complex operations through grounded, real-world systems - not by chasing the latest cloud tool, but by understanding how your business actually runs.

Reactivity often creeps in slowly, in the form of late nights, quiet burnout, or one too many heroic catches. Most teams don’t even notice the shift at first. They just feel like everything’s slightly harder than it used to be. We’ll help you reclaim control - without disrupting the business to do it.

Case Study: Scaling, Stalled - How Invisible Infrastructure Debt Drains Product Momentum

As a firm scaled, repeated technical breakdowns quietly began eating into its core mission: instead of accelerating discovery, teams found themselves mired in troubleshooting. Infrastructure wasn’t failing in dramatic ways, it was just misaligned, invisible, and slow to adapt. Time was lost, momentum slipped, and product development suffered. This case explores how treating infrastructure as a cost center, rather than a force multiplier created drag the company couldn't afford.

Download full case study (PDF)

Compliance & Regulatory Audits

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Insight into where controls, workload, and accountability have drifted apart and how to realign them without friction.

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Gap analysis and rewritten governance documentation focused on clarity.

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Regulator-facing narratives and remediation strategies that build confidence.

Our compliance work focuses on BSA/AML/OFAC and broader financial crimes frameworks. If you're preparing for an audit, untangling legacy policies, or trying to understand what “good” looks like, we can help. We've led strategic remediation, regulatory response, and exam prep across both FinTechs and traditional banks.

Many organizations don’t realize they’re exposed - or even complicit - until someone puts the pattern in front of them. We bring that pattern into focus, then help you act on it, calmly and responsibly.

Case Study: Signal, not Noise - Assessing and Rebuilding Case Management Systems

Many institutions treat their transaction monitoring or case management platform as the centerpiece of their financial crime compliance program - without realizing how quickly these tools can become liabilities. In this composited case study, Anchor Accord examines a pattern observed across multiple institutions: unclear system ownership, broken triage workflows, and misaligned alert logic that overwhelms staff while underperforming on actual risk.

Download full case study (PDF)

Cross-Cut Reviews

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Joint reviews of workflows that span infrastructure and regulatory exposure.

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Technical verification of vendor claims, system capabilities, or undocumented risk.

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Observability and telemetry design that supports both ops and audit.

Some of the riskiest failures happen in the space between systems and policy - where a vendor says “that’s not possible", and we can show you it is.

We specialize in spotting where compliance controls and technical architecture quietly drift apart - and helping you bring them back into alignment, without snake oil software pitches.

Our Founders

Anchor Accord was founded by two senior operators with deep experience in infrastructure and compliance. We've worked inside national ISPs, banks, and scaling companies, often stepping in when the pressure is high and the systems are already strained.

We’ve seen what happens when ownership diffuses, frameworks get forced, or vendors quietly underdeliver. We’ve rebuilt trust, stabilized operations, and designed systems that hold up under real-world conditions.

Anchor Accord is built on wisdom, not headcount.

Gregory C. Ross
Gregory C. Ross
Principal, Infrastructure & Systems Strategy
Technical architecture, automation, risk reduction

Gregory Ross is an infrastructure and systems strategist with over 20 years of experience in mission-critical environments, including national ISPs and large-scale technical operations.

He has led the design, deployment, and stabilization of real-time systems supporting millions of users, developed governance policy for production networks, and managed incident response across security, networking, and systems domains.

Gregory specializes in identifying failure patterns, reducing operational risk, and designing resilient, maintainable systems.

Nicole J. Gray
Principal, Compliance & Regulatory Strategy
AML/BSA/OFAC, governance strategy, executive guidance

Nicole Gray is a CAMS-certified compliance executive with over 20 years of experience in financial crime oversight, including BSA/AML, OFAC, and broader regulatory frameworks. She has led enterprise remediation, rewritten governance under regulatory pressure, and supported exam prep for both fintechs and traditional banks.

She’s known for identifying hidden risk factors and delivering regulatory narratives that hold up under scrutiny.

Nicole specializes in bringing structure to chaotic compliance environments and helping organizations become resilient, not just reactive.

Contact

Anchor Accord works with a limited number of organizations at a time. If you're navigating a moment of regulatory, technical, or operational complexities and need clarity, you can request a briefing below.

Facing infrastructure or compliance pressure?
Request a Briefing